General
Designated smoking area
Smoke-free property
Heating
Non-smoking rooms
Air conditioning
Hypoallergenic room available
Soundproof rooms
Elevator
Facilities for disabled guests
Services
Pet bowls
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Daily housekeeping
Baggage storage
Laundry (Paid)
Room service
24-hour front desk
Safety & security
Fire extinguishers
Smoke alarms
24-hour security
CCTV outside property
CCTV in common areas
Security alarm
Key card access
Safe
Safety features
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Process in place to check health of guests
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Guest accommodation disinfected between stays
Spa
Hot tub/Jacuzzi
Sauna
Indoor swimming pool
Fitness center
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Food & Drink
Wine/Champagne (Paid)
Breakfast in the room
Bar
Restaurant
Physical distancing
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Cashless payment available
Family friendly
Kids' meals (Paid)
Indoor play area